Recent events highlight critical role of satellites, Wi-Fi, and cellular networks in emergency response

19 December 2025

Recent incidents in Sri Lanka and along the Thai–Cambodian border underscore the vital importance of satellite, Wi-Fi, and cellular connectivity in emergency situations.

In Sri Lanka, satellite operator Eutelsat and Indian partner Bharti Airtel have extended low-Earth orbit (LEO) satellite services from Eutelsat’s OneWeb constellation to support the Indian army’s relief efforts following the November cyclone storm, Ditwah. The deployment of high-speed, low-latency LEO connectivity has enabled the military to restore reliable communications in regions where terrestrial networks were severely damaged. This connectivity facilitates 24/7 telemedicine consultations with specialist medical teams, ensuring prompt healthcare and emergency assistance for affected communities.

Meanwhile, at the Thai–Cambodian border, True Corporation is working with military, government agencies, and regulators to maintain and repair communication services amidst ongoing tensions. Their efforts include deploying mobile cell-on-wheels (COW), installing free Wi-Fi, providing free SIM cards, and setting up large-screen TVs in shelters for evacuees. True has also offered free data packages, extended deferred payment plans, and supplied drinking water and dried food to support affected populations. The company has strengthened network monitoring through its AI-powered BNIC (Brain Network Intelligent Centre) to quickly resolve issues and ensure continuous connectivity.

These events demonstrate how satellites, Wi-Fi, and cellular networks are essential tools in disaster response and crisis management, enabling effective communication, healthcare, and coordination in challenging environments.