09 October 2024

This year’s hot topic is seeing AI integrated into telecommunications left, right and centre to advance operative effectiveness, improve customer experience and cut costs. Samit Banerjee, division president, Amdocs cloud operations and customer services, advises operators to consider how, when and why, to ensure seamless and successful AI integration…

AI is profoundly reshaping telecommunications by leveraging technologies like machine learning (ML), automation, natural language processing, and predictive analytics. These advancements enable real-time data analysis for network optimisation, predictive maintenance, and proactive issue resolution, leading to improved efficiency, reliability, and reduced costs.

08 October 2024

Vaibhav Magow, Vice President, International Division, Hughes Network Systems

In-flight connectivity (IFC) remains rare on Asian-Pacific airlines primarily due to cost. The initial investment in IFC technology can be significant, and many Asian-Pacific airlines might be hesitant to make this substantial financial commitment, especially if they perceive the demand for such services as not yet critical.

Beyond that, implementing IFC requires advanced technology and substantial logistical efforts, including downtime for aircraft installation. Airlines need to devote resources to placing their aircraft into maintenance, repair, and overhaul (MRO) facilities to perform the upgrades.