True Corp implements AI-powered solution to enhance network stability along Thai-Cambodian border

22 August 2025

True Corporation has announced the deployment of an AI-driven system designed to monitor and manage its base station signals along the Thai-Cambodian border, aiming to boost network performance and stability in this sensitive region.

The system, known as AI-CODC (cell outage detection and compensation), functions as a self-healing network, leveraging artificial intelligence to oversee network operations in real time without requiring manual input.

The AI-CODC system is specially tailored for areas that are difficult or dangerous for network engineers to access, such as high-risk border zones. In the event of a base station experiencing issues or outages, the system automatically adjusts neighbouring base station beams to fill coverage gaps, ensuring uninterrupted service. This autonomous operation not only maintains network reliability but also reduces the need for personnel to enter potentially hazardous areas amid ongoing border tensions.

Prathet Tankuranun, Chief Technology and Information Security Officer at True Corp, explained that deploying AI-CODC in these challenging regions demonstrates their commitment to providing high-quality, dependable services nationwide, even under extraordinary circumstances. He emphasised that the system also prioritises the safety of their teams working across the country.

The move comes amid heightened tensions between Thailand and Cambodia, following a border clash in May that has led to the severance of cross-border internet links since June. Additionally, prior to these events, Thailand’s National Broadcasting and Telecommunications Commission (NBTC) issued new regulations in March, requiring mobile operators to remove antennas within 50 metres of the border — except in designated community areas where antennas must be no higher than 10 metres or replaced with small cells. These measures aimed to combat call centre scammers operating along the border regions.