07 October 2024
SITA is installing its SmartPath technology across nine Indian airports in a partnership with Airports Authority of India (AAI).
Part of the wider DigiYatra initiative, the collaboration marks a milestone in Indian aviation. It introduces SITA’s contactless boarding pass system to reduce waiting times, creating a seamless travel experience for passengers, and improves airport efficiency for every traveler.
AAI will use SITA’s state-of-the-art products and solutions, including SITA Smart Path, Passenger Flow Management (PFM) solution, and Face Pods. These technologies offer biometric solutions at most touchpoints across the airport, meaning a contact-free travel experience across nine Indian airports, putting passengers in control of their journey, cutting down on wait times throughout the airports.
The partnership is a key element of AAI’s strategy to digitalize Indian airports as part of DigiYatra, an initiative created by the Indian Ministry of Civil Aviation to revolutionize air travel in India by providing passengers with a paperless airport experience using advanced facial recognition technology.
“With a focus on delivering digital travel, improving airport efficiency, and future-proofing operations with smart, agile solutions, India has a unique opportunity to revolutionize its airports with truly world-class infrastructure. It is vital in this connected era that travel across the globe is as seamless as possible and we are ready to help India continue to innovate in their digitalization efforts with SITA technology as the DigiYatra initiative spreads across India,” said SITA’s biometric technology will transform the way travelers navigate through Indian airports. Sumesh Patel, President, APAC, SITA.
In 2023, over 20 million users experienced DigiYatra, and with its upcoming availability at 28 Indian airports, DigiYatra aims to cover approximately 90% of India’s domestic flying population. The DigiYatra Foundation plans to align with IATA’s One-ID initiative for global interoperability, further improving the seamless travel experience.
