11 October 2024
Genesys has secured a Unified License Virtual Network Operator (UL VNO) licence in India, obtained under Department of Telecommunications (DoT) guidelines.
This makes the company’s Genesys Cloud the first global contact centre as a service (CCaaS) platform with a UL VNO license, enabling both domestic and international customers to comply with Indian telecom regulations while accessing secure cloud services and innovative AI solutions for better customer engagement.
Find out more10 October 2024
Ericsson has completed a major tech stack upgrade for Pakistan’s Telenor Microfinance Bank (TMB), giving its mobile wallet easypaisa a cloud-native platform on which to scale up its services.
According to Ericsson, the upgraded mobile financial services platform is now built on an open architecture with a wide range of APIs and enhanced functionalities. This enables easypaisa to broaden its spectrum of digital financial services and offer faster, more secure, personalized, and user friendly financial services.
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07 October 2024
OMS Group has allocated US$300 million for strategic investments in its global cable systems and terrestrial infrastructure in the ASEAN region.
The investment will focus on expanding its subsea cable systems and terrestrial infrastructure to meet growing regional demand for digital services driven by the growth of data centres and cloud services in the region.
Find out more07 October 2024
The Philippines’ Department of Information and Communications Technology (DICT) is preparing to tender a contract worth just over PHP37 million to roll out free wireless internet access services in 67 ‘roll-on, roll-off’ (RoRo) ports across the country.
The winning contractor for the project must install Wi-Fi access in 29 RoRo ports in Luzon, 18 in Visayas and 20 in Mindanao. RoRo ports specialise in cargo ships transporting vehicles that can be driven on and off the vessel via ramps, as opposed to lifting them with cranes.
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