28 March 2025

Globe Teleservices (GTS) has announced the signing of an exclusive three-year contract to implement its advanced A2P SMS firewall solutions for CelcomDigi. This collaboration is poised to enhance security for mobile messaging services in Malaysia by providing robust protection against various forms of malicious content.

Under the agreement, GTS’ SMS firewall will deliver real-time threat detection and filtering capabilities, effectively blocking harmful content such as phishing attacks, spam, and SMS fraud before these messages reach CelcomDigi’s users. The implementation of this solution is essential for safeguarding messaging pathways and preventing unauthorized traffic, ensuring that customers receive only trusted and verified communications from legitimate businesses.

27 March 2025

HCLTech and Western Union have announced a strategic partnership designed to foster innovation and transformation in the financial services sector. This collaboration positions HCLTech as Western Union’s largest preferred partner, setting the stage for joint efforts in several critical areas.

Western Union intends to harness HCLTech's AI-powered solutions, including FENIXAI and AI Force, to transition to a platform-centric operating model aimed at enhancing agility and scalability. This shift is expected to accelerate the transformation of Western Union’s platforms and channels, utilizing HCLTech's digital, cloud, and AI capabilities to create seamless customer experiences. The partnership will also focus on enabling data-driven decision-making and improving resilience through a comprehensive infrastructure transformation.