10 October 2023

Amdocs amAIz is a pioneering telco generative AI framework, combining carrier-grade architecture leveraging open-source technology with large language AI models, creating a foundation for global communications service providers, enabling them to benefit from the immense potential of generative AI.

Open and agnostic by design, Amdocs amAIz delivers both templated use cases based on deep industry expertise and perspective, as well as tooling and infrastructure that can be quickly adopted to accelerate time to market, improve operational efficiencies, and increase quality of service through generative AI-powered experiences. Amdocs amAIz addresses the telecom industry-specific challenges of security, data privacy, scalability, and the complexity of data governance, as well as the intentional focus on a telco-specific taxonomy.

Leveraging Amdocs’ telco-specific expertise, the Amdocs amAIz framework will empower CSPs to deploy generative AI use cases across the telecom ecosystem, from customer experience to network provisioning. At the same time, Amdocs amAIz will revolutionize a service provider’s ability to explore, assist, generate, and recommend activities across the entire customer and operations lifecycle, and deliver increased efficiencies and productivity.