10 April 2024
The new Amdocs CPQ Pro, a next-generation configure-price-quote software, enables communications service providers (CSPs) to offer advanced enterprise services for all business types by leveraging generative AI capabilities.
Underpinned by Amdocs’ pioneering telco-grade generative AI platform, amAIz, CPQ Pro aligns with Amdocs strategy of advancing generative AI co-pilot use cases across the communications industry, bringing reduced time to market, enhanced efficiency, and next-level customer experience through service differentiation across its products and services portfolio. This launch also builds on previously announced strategic partnerships with Microsoft and NVIDIA, further bringing generative AI capabilities into Amdocs’ CES portfolio.
“We believe in generative AI’s ability to transform the telecom industry and enhance experiences for enterprises and consumers alike,” said Anthony Goonetilleke, group president of technology and head of strategy at Amdocs. “CPQ Pro is one of the industry’s first generative AI-infused CPQ applications meticulously crafted for CSPs. It empowers our customers to capture and accelerate enterprise revenue opportunities, extending beyond just connectivity to encompass new digital and e-commerce services and network-based value-added services.”
Designed specifically for CSPs, Amdocs CPQ Pro advanced capabilities include a telco-native generative AI co-pilot that delivers a streamlined enterprise sales experience, including the ability to easily create proposals with innovative solutions, optimized pricing, and summarized agreements with terms and conditions, reducing the overall sales process duration. Improved service delivery time and accuracy which may drive cost reduction, potentially resulting in enhanced profitability, bringing new, monetizable opportunities to life. CPQ Pro also offers partner ecosystem monetization, enabling CSPs to build compelling, partner-enriched B2B solutions, empowering sales teams to create unique offerings for customers; as well as certified pre-integration with sales, ordering, fulfilment and billing systems to deliver a seamless end-to-end experience.
