Genesys secures UL VNO licence in India
11 October 2024
Genesys has secured a Unified License Virtual Network Operator (UL VNO) licence in India, obtained under Department of Telecommunications (DoT) guidelines.
This makes the company’s Genesys Cloud the first global contact centre as a service (CCaaS) platform with a UL VNO license, enabling both domestic and international customers to comply with Indian telecom regulations while accessing secure cloud services and innovative AI solutions for better customer engagement.
Find out more Easypaisa gains cloud-native fintech platform
10 October 2024
Ericsson has completed a major tech stack upgrade for Pakistan’s Telenor Microfinance Bank (TMB), giving its mobile wallet easypaisa a cloud-native platform on which to scale up its services.
According to Ericsson, the upgraded mobile financial services platform is now built on an open architecture with a wide range of APIs and enhanced functionalities. This enables easypaisa to broaden its spectrum of digital financial services and offer faster, more secure, personalized, and user friendly financial services.
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Inflection for APAC’s IFC market
08 October 2024
Vaibhav Magow, Vice President, International Division, Hughes Network Systems
In-flight connectivity (IFC) remains rare on Asian-Pacific airlines primarily due to cost. The initial investment in IFC technology can be significant, and many Asian-Pacific airlines might be hesitant to make this substantial financial commitment, especially if they perceive the demand for such services as not yet critical.
Beyond that, implementing IFC requires advanced technology and substantial logistical efforts, including downtime for aircraft installation. Airlines need to devote resources to placing their aircraft into maintenance, repair, and overhaul (MRO) facilities to perform the upgrades.
Find out more CelcomDigi and BoomGrow Productions partner on sustainable smart farming
07 October 2024
CelcomDigi and agritech startup BoomGrow Productions have partnered to launch 5G and AI-powered machine farms that they say will enhance sustainable farming practices and food production in the country.
Under the partnership, CelcomDigi will integrate 5G connectivity, AI and extended reality (XR) with BoomGrow’s precision farming technology. BoomGrow’s machine farms will use 5G connectivity to gather real-time data from integrated sensors and monitoring systems, allowing for precise control of indoor farming environments and ensuring optimal conditions for crop growth.
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