28 March 2025

Globe Teleservices (GTS) has announced the signing of an exclusive three-year contract to implement its advanced A2P SMS firewall solutions for CelcomDigi. This collaboration is poised to enhance security for mobile messaging services in Malaysia by providing robust protection against various forms of malicious content.
Under the agreement, GTS’ SMS firewall will deliver real-time threat detection and filtering capabilities, effectively blocking harmful content such as phishing attacks, spam, and SMS fraud before these messages reach CelcomDigi’s users. The implementation of this solution is essential for safeguarding messaging pathways and preventing unauthorized traffic, ensuring that customers receive only trusted and verified communications from legitimate businesses.
Find out more27 March 2025

HCLTech and Western Union have announced a strategic partnership designed to foster innovation and transformation in the financial services sector. This collaboration positions HCLTech as Western Union’s largest preferred partner, setting the stage for joint efforts in several critical areas.
Western Union intends to harness HCLTech's AI-powered solutions, including FENIXAI and AI Force, to transition to a platform-centric operating model aimed at enhancing agility and scalability. This shift is expected to accelerate the transformation of Western Union’s platforms and channels, utilizing HCLTech's digital, cloud, and AI capabilities to create seamless customer experiences. The partnership will also focus on enabling data-driven decision-making and improving resilience through a comprehensive infrastructure transformation.
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20 March 2025

In a significant move poised to accelerate the adoption of Industry 4.0 and Industry 5.0 in India, Ericsson and Volvo Group, alongside Bharti Airtel, have initiated a pioneering research partnership. This collaboration aims to leverage cutting-edge technologies, including extended reality (XR), digital twin technology, and artificial intelligence (AI), to revolutionize the manufacturing sector.
The partnership is set to take place at the Volvo Group Factory and Research & Development Centre in Bangalore, where the emphasis will be on exploring innovative applications within what is being described as the ‘industrial metaverse.’ This concept focuses on enhancing human and machine interactions in a way that seamlessly integrates physical and digital environments. By blending these worlds, the initiative aspires to provide a more immersive experience for workers and facilitate collaboration in ways previously deemed impossible.
Find out more28 February 2025

Communications service providers (CSPs) are leaving significant B2B revenue untapped due to process inefficiencies, fragmented systems, and skill gaps according to new research conducted by Omdia on behalf of Amdocs.
The research, titled ‘Money on the Table: The Truth about Telco B2B (And How to Fix It),’ reveals that service providers are missing out on $24 billion annually due to problems with their commercial processes.