SBS Transit taps Motorola Solutions for critical radio communications

16 October 2024

SBS Transit has signed a S$14 million long term service support (LTSS) contract with Motorola Solutions to maintain and support critical radio communications across SBS Transit’s Downtown Line and Sengkang and Punggol Light Rapid Transit system for the next 15 years.

TETRA radio communications are used extensively throughout SBS Transit’s daily operations, from mobilising teams in response to incidents to keeping passengers safe and informed via public announcements and emergency call buttons on trains.

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Genesys secures UL VNO licence in India

11 October 2024

Genesys has secured a Unified License Virtual Network Operator (UL VNO) licence in India, obtained under Department of Telecommunications (DoT) guidelines.

This makes the company’s Genesys Cloud the first global contact centre as a service (CCaaS) platform with a UL VNO license, enabling both domestic and international customers to comply with Indian telecom regulations while accessing secure cloud services and innovative AI solutions for better customer engagement.

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Easypaisa gains cloud-native fintech platform

10 October 2024

Ericsson has completed a major tech stack upgrade for Pakistan’s Telenor Microfinance Bank (TMB), giving its mobile wallet easypaisa a cloud-native platform on which to scale up its services.

According to Ericsson, the upgraded mobile financial services platform is now built on an open architecture with a wide range of APIs and enhanced functionalities. This enables easypaisa to broaden its spectrum of digital financial services and offer faster, more secure, personalized, and user friendly financial services.

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Inflection for APAC’s IFC market

08 October 2024

Vaibhav Magow, Vice President, International Division, Hughes Network Systems

In-flight connectivity (IFC) remains rare on Asian-Pacific airlines primarily due to cost. The initial investment in IFC technology can be significant, and many Asian-Pacific airlines might be hesitant to make this substantial financial commitment, especially if they perceive the demand for such services as not yet critical.

Beyond that, implementing IFC requires advanced technology and substantial logistical efforts, including downtime for aircraft installation. Airlines need to devote resources to placing their aircraft into maintenance, repair, and overhaul (MRO) facilities to perform the upgrades.

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