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Genesys secures UL VNO licence in India
11 October 2024
Genesys has secured a Unified License Virtual Network Operator (UL VNO) licence in India, obtained under Department of Telecommunications (DoT) guidelines.
This makes the company’s Genesys Cloud the first global contact centre as a service (CCaaS) platform with a UL VNO license, enabling both domestic and international customers to comply with Indian telecom regulations while accessing secure cloud services and innovative AI solutions for better customer engagement.
Find out more Easypaisa gains cloud-native fintech platform
10 October 2024
Ericsson has completed a major tech stack upgrade for Pakistan’s Telenor Microfinance Bank (TMB), giving its mobile wallet easypaisa a cloud-native platform on which to scale up its services.
According to Ericsson, the upgraded mobile financial services platform is now built on an open architecture with a wide range of APIs and enhanced functionalities. This enables easypaisa to broaden its spectrum of digital financial services and offer faster, more secure, personalized, and user friendly financial services.
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Inflection for APAC’s IFC market
08 October 2024
Vaibhav Magow, Vice President, International Division, Hughes Network Systems
In-flight connectivity (IFC) remains rare on Asian-Pacific airlines primarily due to cost. The initial investment in IFC technology can be significant, and many Asian-Pacific airlines might be hesitant to make this substantial financial commitment, especially if they perceive the demand for such services as not yet critical.
Beyond that, implementing IFC requires advanced technology and substantial logistical efforts, including downtime for aircraft installation. Airlines need to devote resources to placing their aircraft into maintenance, repair, and overhaul (MRO) facilities to perform the upgrades.
Find out more Looking to the new capabilities of 5G for critical communications
08 October 2024
Kevin Graham, TCCA CEO
TCCA promotes the use of standardised technologies to deliver mission-critical communication systems that are secure, available, resilient, interoperable and, ultimately, trusted. TCCA has driven the TETRA standard and market, and also supports other standardised narrowband technologies. With the establishment of its Critical Communications Broadband Group (CCBG) some 14 years ago, TCCA recognised the need to deploy 3GPP mobile broadband critical communications, which in many cases will complement or replace narrowband networks.
We are now in the 5G era, and with 5G rollouts advancing, the opportunities to further enhance critical communications are becoming clear. 5G is an ever-evolving technology with new features still being added. For example, network slicing is designed to allocate specific required resources to meet the requirements of different user groups, while multi-access edge computing (MEC) servers can enable low latency applications by moving processing closer to the edge.
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