10 April 2025
In a significant development for Indonesia’s digital landscape, Tencent Cloud has partnered with TrueWatch to unveil the country’s first multi-cloud Software as a Service (SaaS) observability platform.
This collaboration is set to enhance real-time monitoring capabilities for Indonesian enterprises by deploying TrueWatch’s innovative platform within Tencent Cloud’s Indonesia Availability Zone.
An availability zone refers to a physically separate data centre (IDC) within Tencent Cloud that operates with independent power and network supplies, ensuring high reliability and performance. Through this partnership, TrueWatch aims to offer low-latency access while adhering to robust security protocols and compliance requirements specific to Indonesian enterprises.
TrueWatch’s observability platform is designed to consolidate various monitoring tools into a unified interface, simplifying complex data management while providing complete cost transparency. By leveraging Tencent Cloud’s local data centre infrastructure, the platform aims to deliver real-time monitoring, analytics, and cloud-native observability tools across multiple cloud environments.
According to TrueWatch, hosting its observability solutions on Tencent Cloud’s Indonesia Availability Zone allows for an impressive 99.99% uptime Service Level Agreement (SLA) for enterprise clients, underscoring the platform’s high availability and reliability. Furthermore, the collaboration has reportedly expedited infrastructure setup and deployment times by 50%, enabling quicker integration for businesses.
This partnership not only enhances operational efficiency but also ensures compliance with local data protection regulations across key markets, including Indonesia, Singapore, Europe, and North America, thanks to Tencent Cloud’s globally certified infrastructure.
Mike Loong, Executive Director of TrueWatch, emphasized the significance of this collaboration, calling it “a game-changer for enterprises struggling with fragmented cloud environments.” He added that Tencent Cloud’s robust infrastructure enables TrueWatch to provide a unified observability platform that caters to Indonesia’s data sovereignty needs, ultimately empowering local enterprises to manage their cloud resources more effectively.
As the digital economy continues to evolve in Indonesia, this partnership between Tencent Cloud and TrueWatch is anticipated to play a pivotal role in enhancing enterprise capabilities and simplifying cloud operations, paving the way for a more integrated and efficient digital infrastructure in the region.
